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Return Policy

Return Policy
Trophy Waters, Inc. will make every effort within reason to ensure that you the customer are 100% satisfied with our service and products. If you are not happy with an item you may return the item in new condition within 7 days for a full refund, less shipping charges. Items covered by a manufacture warranty will need to be sent into that manufacture for warranty claims.

Sales Tax
NO SALES TAX!! NO SALES TAX!! NO SALES TAX!!
Trophy Waters, Inc. is located in the state of Oregon. Oregon does not have a sales tax. You will save 5% to 10% by shopping with us! Plus FREE SHIPPING! Buy from us and save!

Domestic Shipping
All orders of $50.00 or more shipped within the continental US; Alaska and Hawaii are shipped for free. This free shipping is only offered in the lower 48 US States on float tubes, pontoon boats, and rafts. Items will be shipped UPS Ground or US Postal Service depending on your area, the size of the item and cost. Orders over $500 will automatically be shipped UPS Ground Track unless otherwise requested.

Delivery time for UPS Ground generally takes 2-6 working days. US Postal Parcel Post generally takes 3-8 working days.

We can ship your order via faster methods if you request, you will be charged the additional shipping charges minus the standard shipping cost.

Insurance Information
All parcels are shipped at your own risk, unless you include extra for insurance.
(Insurance rates are supplied by UPS and USPS rate calculators)

We reserve the right to refuse service to anyone, if we believe it is in our best interest.

International Shipping
Most items are shipped US Postal Global Express unless length or weight restrictions will not allow it, expect delivery in 4-7 days. Most oversized items will be shipped US Postal Airmail Parcel Post or other surface method, expect delivery in 1-5 weeks or more.
The most reliable and fastest method of international shipping is UPS, this is much more expensive.(UPS RATE CALCULATOR) Some items that are to long to ship through the Postal Service may have to be shipped through UPS.

Standard International shipping charges are listed below for most items:
$20.00 - $299.99 order: standard shipping $19.95
$300.00 - $499.99 order: standard shipping $9.95
$500.00 and up order: standard shipping is FREE

Fly line orders over $50.00 can be shipped global priority for free due to their low weight. Check on other light weight items and we may offer a lower shipping cost on smaller orders.

Over sized or heavy items will not be shipped at our discounted standard shipping rate due to the expense. Extra shipping charges will apply so please check with us before ordering.

International shipping time is not guaranteed, some areas may take longer for shipping than others. Shipping time does not always include time spent in customs; some customs offices are slower than others. Customer is responsible for any customs or duty fees on merchandise.

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